216 <aUJÕWa\ 'aLUHOHULnLn .XUXPVaO 3HUIRUPanVÕnÕn 3anHO 9HUL =aPan 6HULVL $naOL]OHUL LOH Anahtar Kelimeler: Kurumsal Performans, İş Yükü, Etkinlik, Verimlilik, Etkililik Abstract: Considering the growing public sector, increasing population etc., it is a fact that the workload in the public sector is increasing day by day. This affects productivity, efficiency and corporate performance. In this study, the institutional performance of the Court of Cassation Chambers was determined by considering the decision-making speed and workload of the Presidency of the Supreme Court of the Republic of Turkey in general and on the basis of departments. In order to examine the decision-making speed of the chambers of the Supreme Court, the number of files concluded and transferred on the basis of the chambers and the share of the chambers in the total workload were examined, and the testing of the relevant models and empirical analyses of the variables used were made using appropriate analysis programs. As a result of the research, it has been understood that the most important component affecting the success of the Supreme Court offices is the increase in the total number of files. It is thought that the decrease in the number of transferred files plays a direct role in the increase in the total success of the offices. In addition, the factors affecting the workload of the Supreme Court offices have been determined as the number of files that have been concluded and the number of files that have been transferred. It is thought that the increase in the number of transferred files, although not as much as the number of finalized files, directly plays a role in the change in the total workload. Keywords: Corporate Performance, Workload, Efficiency, Productivity, Effectiveness 1. GİRİŞ VE KURAMSAL ÇERÇEVE Örgütlerin yürüttüğü faaliyetlerin, fonksiyonlarının değerlendirilmesi, performansının ölçülmesi ve denetiminin yapılmasında tutumluluk, verimlilik, etkinlik, etkililik ve performans kavramları ön plana çıkmaktadır. Bu kavramlara dayalı ya da bu kavramlar üzerinden örgütlerin örgütsel etkililiği ve kurumsal performansı araştırılmakta ve analiz edilmektedir.1 Tutumluluk, amaca ulaşmak için gereğinden fazla harcama yapmama ya da kaynak kullanmamayı gerektiren rasyonel davranma şekli olarak ifade edilebilmektedir.2 Verimlilik, olabildiği ölçüde en düşük 1 Cevdet Zengin/Hidayet Taşdöven, “Emniyet Hizmetlerinde Verimlilik, Etkililik ve Performans: Teorik ve Pratik Perspektifler”, Ed. Murat Gözübenli/Fatih M. Harmancı/İsmail Şahin, Güvenlik Sektöründe Stratejik Yönetim, Nobel Akademik Yayıncılık, 2015, s. 83. 2 Berker Şerbetçi, “İşletmelerde Performans Yönetim Sistemleri ve Bir Uygulama”, Uludağ Üniversitesi Sosyal Bilimler Enstitüsü, Yayımlanmış Yüksek Lisans Tezi,
RkJQdWJsaXNoZXIy MTQ3OTE1